Service integration for expedited product introduction

By James White

December 21, 2021

The world is awash in applications. Our phones, computers, and TVs are littered with ways to chat, communicate, shop, bank, and be entertained. Each application promises a convenient, always-on service.  It’s easy to view our application-rich world as a world full of exciting new services. But paradoxically, most of these applications substitute self-service for time-honored real services. Today, we have a service deficit