Voice Transformation

The Problem

A leading Tier 1 US-based MSO wanted to analyze multiple voice-transformation strategies and investments to meet the growing obsolescence issues and changing competitive offerings in its voice business.

DTS Approach

  • Developed a voice transformation evaluation framework
    • Engaged multiple teams to understand comprehensive set of issues
    • Evaluated Engineering, Product and Financial implications
    •  Developed financial and strategic models to support decisions
    •  Analyzed Build, BOT and Partner voice transformational options
    •  Assisted with the IMS RFP to evaluate them against the options
  • Assisted Engineering team to create a five-year CapEx investment strategy
  • Prepared material to convince the C-Level executives on the strategy

Client Benefits

  • Our client was able to convince the C-Level executives on the voice upgrade investment option – from a strategic and financial benefits point of view.
  • The client successfully created a five-year voice-transformation network strategy and was able to build a governance team to support the program.
  • The DTS team was able to resolve the multi-year strategic voice investment issues faced by the client with this investment – which was greatly appreciated by the client.